Privacy Policy
Last Updated: March 23, 2026
Texan Roofworks ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via phone, email, or text message.
Information We Collect
Contact Information: Name, phone number, email address, and mailing address.
Property Information: Home address, property details, and photos related to roofing inspections and estimates.
Communication Records: Records of calls, emails, and text messages exchanged between you and our team.
Payment Information: Billing details necessary to process payments for services rendered.
Website Data: IP address, browser type, pages visited, and other usage data collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to: provide, maintain, and improve our roofing services; schedule appointments and conduct inspections; prepare and deliver estimates and invoices; communicate with you about your project, including via SMS text messages; respond to your inquiries and customer service requests; send promotional offers and updates about our services (with your consent); and comply with applicable laws and regulations.
SMS/Text Messaging
By providing your phone number and opting in, you consent to receive text messages from Texan Roofworks related to appointment scheduling, estimate follow-ups, project updates, storm damage notifications, and promotional offers. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. Reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services. We do not share your phone number or SMS opt-in data with third parties for marketing purposes.
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who assist us in operating our business, such as payment processors, communication platforms, and CRM systems.
Insurance Companies: When coordinating insurance claims related to your roofing project, with your authorization.
Legal Requirements: When required by law, regulation, or legal process.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Customer project records are typically retained for a minimum of five years.
Your Rights
Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; opt out of marketing communications; and withdraw consent for text messaging at any time by replying STOP.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.
Contact Us
Texan Roofworks
Dallas-Fort Worth, Texas
Email: elliott@texanroofworks.com